Testimonials

Jonathan Harmon

Shawn and his team do a great job of onboarding new clients. He analyzes their current situations and makes recommendations from his huge array of available products. He is diligent up front about making sure everything is going to work. If something looks iffy, he tells them and then makes recommendations on how to improve their overall situation. Throughout the process Shawn is professional, attentive and has the client's best interest in mind all the time. When problems arise, he goes into puzzle solving mode. You won't be disappointed.


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Chris Day

Shawn Kaplan and his mortgage team are the best in the business because they are honest, communicate, inform, and believe in seeking the best for their clients. His team is a relationship driven team and you as an agent or client enjoy the home buying experience that much more working with them. If you are looking for someone dedicated to providing the best customer service and having you as a realtor shine along the way, look no other than Team Kaplan.


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Hunter Briley

Shawn and the team at Legacy Mutual are absolutely amazing! They go above and beyond for their clients. They set great expectations and work with you no matter your situation. I refer to them daily and will continue to do so!


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Molly Jo

Absolutely the most amazing team I could have ever asked to work with. They go above and beyond to keep you informed and bend over backwards to make sure everything is as it should be. Incredible group of individuals. A+++!!!!


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Shelley Campbell

I had an incredibly stellar experience with Shawn and his team at Legacy Mutual! From beginning to end, the process was seamless. I was consistently impressed by their dedication and attention to detail. The whole team was phenomenal. Thanks guys!!


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Anne Mercer

As a first time home buyer, my husband and I didn't know what to expect. Shawn, Matthew, Janee, and the rest of the Legacy Mutual team were absolutely amazing. They took their time explaining every detail to us, helped us decide which path was best, and updated us every step of the way. I've heard horror stories from others about the mortgage process, but we never had a hiccup with this team! I would recommend them without a doubt.


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Ted Pins - Nashville Radius Group
Nashville, Tennessee

Shawn Kaplan and his team are top notch professionals that take the care and attention I would only expect for my clients, family and myself. His team are experts in this field and always led with their heart and service to get the client the best possible program to achieve their goals. I have yet to have a client not experience A+ service that they are proud to share with their friends and me! It gives me great confidence to be able to recommend Kaplan's team and know they are getting extremely well taken care of with diligent follow and keeping me apprised weekly of the status.


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David Webber, CMO
Brentwood, Tennessee

Shawn Kaplan and his team at Legacy Mutual are the best at what they do. They take a systematic approach with processes that keep their clients and all parties associated with the transaction informed from day 1 until the closing takes place. Their weekly update phone calls keep clients' minds at ease and alert them of any potential issues they might arise. From application to closing, Shawn and his team do an amazing job.


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Spencer Sadler
Brentwood, Tennessee

Shawn and his team are top notch! They handle my clients from first time home buyers to seasoned investors with their best interests in mind. You will be impressed from the beginning with how they run their business.


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Blake Finney
Nashville, Tennessee

Shawn is a highly respected and extremely knowledgeable mortgage professional. Over the past 12 yrs of knowing him, I have personally worked with him on many mutual friends and clients. He always put his clients first and has surrounded himself with a team of like-minded team members to enhance the customer's experience. Having a lender of Shawn's status goes a long ways when trying to win multiple offer contracts and getting deals closed in a timely manner. I would highly recommend him as a mortgage professional.


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Aimee Cain, Title Officer, Advance Title Services

"The closings that I have handled for Shawn Kaplan have been great!! I have never had any issues before or at the time of closing and his customers have been very happy and appreciative of all that Shawn did for them. It is definitely a pleasure working with Shawn and I would continue to do business with him in the future!"


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Ken Michael, Eastern Regional Sales Manager, United Residential Lending

"I am honored to have an opportunity to offer a recommendation for Shawn Kaplan. While I appreciated Shawn's business acumen, it was his honesty and integrity that left a lasting impression on me. He is an uplifting influence to anyone he interacts with and exemplifies the true meaning of being the consummate mortgage professional. I would wholeheartedly recommend Shawn to any client that places value on integrity, mortgage knowledge and simply doing what is best for his clients."


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Carol Holmes, Processing Manager, Biltmore Title, LLC

"Shawn is an excellent loan officer who pays close attention to detail. He works closely with his customers and provides them with information on a timely basis. He sees his loans through to the very end and makes sure his closings are what he projected. He is professional, informative, experienced and friendly. He is on the top of our list for preferred mortgage brokers."


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Daniel St. Hilaire, VP of Opps, KnowledgeWave

"I've had the pleasure of working with Shawn Kaplan. He is very knowledgeable in his field and showed a true interest in assisting me. I'd recommend Shawn as an honest individual that will work his hardest to provide you with the best opportunity."


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Nancy Releford, Owner, Home Equity Mortgage, LLC

"I have known Shawn for the past couple of years and have found him to be very professional in his approach, as well as having high ethical standards when it comes to providing loan products specific to his clients needs. He has a wealth of knowledge and continues to keep himself abreast of what changes are being made in this industry. He is a pleasure to work with!"


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Nina Kestner McIver

"Being able to close on time is a MUST in the Real Estate Industry and Shawn never failed me. Shawn has always been a great team player and worked hard to find the best loan program for my clients."


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Tammy Schleenbaker, Account Executive

"Shawn has always been a pleasure to work with. He is the consummate professional who always goes the extra mile for his client. Through years of applying impeccable work ethics, Shawn has created a well established mortgage clientele."


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David Perdue Coldwell Banker

"I have worked with Shawn many times over the years. Shawn has a great work ethic with very high standards and great knowledge of the mortgage industry. He is a great communicator and always shows integrity. I have always referred all of my clients to Shawn."


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Michael Swift, Realtor, ABR & Member of the Residentail Specialists, EXIT Realty of the South, Franklin,TN

"Shawn is someone to be trusted. He is a man of his word and if he makes a mistake he will always make it right, though mistakes are far and few between. He is a professional in the mortgage industry and would highly recommend him as a service provider. The transactions we have worked in the past have closed with success and he is one of the best!"


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Linda Seul Exit Realty

"Shawn is one of the best managers in the mortgage business that I have ever had the pleasure of working with. I have referred many of my buyers to him over the past six years because I know that he will take care of them from application to closing. His caring spirit and attention to details and time tables enables all of us to reach our goals. My clients tell me that he keeps in contact with them throughout the entire process, always returns their calls and calms their concerns. Many times he has been able to "pull a bunny out of the hat" and find an avenue to make a deal possible. Not only is he a wonderful person at heart but he knows his business - he is truly an expert in this industry. Shawn is very knowledgeable about the financial world as a whole and is great about passing on news that is helpful to me as a Realtor. I will continue highly recommending Shawn to all of my clients."


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Debra Dunnigan Red Realty

"Shawn is very detailed oriented and will get the job done. He has helped me in getting deals closed in a timely manner."


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Bryant L. Grantham, Account Executive, JPMorgan Chase

"What can I say about Shawn Kaplan? Shawn is the consummate professional that always has his client's/friend's needs at heart. Shawn has been a friend and trusted adviser for over 6 years. As an affiliated business partner, he set himself apart by demonstrating his knowledge of the mortgage industry, attention to detail, and passion for his clients. I consider it an honor and a privilege to have worked so closely with Shawn over the years and look forward to working with him in the future!!!"


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Chris Bratcher, Broker, Red Realty

"Shawn is a great communicator and a hard worker. His knowledge of mortgages and his desire to satisfy his clients are remarkable. He has set the bar very high for his peers to aim for."


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Elisa Graham ABR TN Real Estate, Affiliate Broker, Action Homes

"Shawn is pleasant to work with and knowledgeable in his field. He explained the various financial options to my clients to give the optimal service to fit their needs. I always look forward to doing business with Shawn!"


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Brandon Lunke, Northwestern Mutual

"Shawn is truly one of a kind. I have had the opportunity to work with many mortgage bankers and he is definitely one of the most professional, knowledgeable, honest and caring individuals I have met in the industry. His attention to detail, understanding of the mortgage process and ability to get things done makes him my choice for my friends, family and clients. If you want an easy transaction and a mortgage advisor for life, give Shawn a call."


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